Submitting an LOA

1. Click Submit LOA to open the submission drawer
2. Upload your LOA document — 4admin will extract key details (provider, plan number, client name, etc.) using OCR
3. Review the extracted information and make any corrections
4. Select or type the provider's email address
5. Review the email content — your template tags will be auto-filled
6. Click Send to submit via email, or choose Save as Post/Portal if you're submitting through a provider portal instead

tip

You can add notification emails so that colleagues are alerted when the provider replies.